Legal
Refund Policy
No Bad Company | Effective: June 1, 2026
Ticket Sales
All ticket sales are final, except where an event is cancelled or rescheduled by No Bad Company. Because our events are curated and capacity-limited, we are unable to offer refunds for change of plans or non-attendance.
Event Cancellations
If No Bad Company cancels an event, you will receive a full refund to your original payment method. Refunds are typically processed within 5–10 business days, depending on your bank or card issuer.
Reschedules
If an event is rescheduled, your ticket automatically transfers to the new date. If you cannot attend the new date, you may request a full refund within 14 days of the reschedule announcement.
Membership
Membership fees are not eligible for refund once member access has been granted, as access takes effect immediately upon approval. If you were charged in error, contact us within 7 days and we will make it right.
Non-Member Tickets
Guest (non-member) ticket purchases may be refunded if requested within 48 hours of purchase, provided the event has not yet taken place. After this window, non-member tickets follow the standard final-sale policy.
Waitlist
Joining a waitlist never results in a charge. You are only charged if you are admitted from the waitlist and confirm your spot. If you are not admitted, there is nothing to refund.
Contact
To request a refund or ask about this policy, email team@thenobadcompany.com with your order details.